Samuga Creative Pvt Ltd
Privacy Policy
Effective 8 September 2026
Information we collect
When you contact Samuga Creative through our website or WhatsApp, we may collect your phone number, display name, messages, service choices, company details, application answers, attachments, and technical message identifiers needed to deliver and support the service.
How we use information
We use this information to respond to requests, guide customers through Company Setup, create and manage applications in Samuga Work, prevent duplicate submissions, provide human support, maintain security, and meet legal or accounting obligations.
Service providers and sharing
We use service providers including Meta WhatsApp, Vercel, Railway, Supabase, and Telegram to operate the service. We share only the information needed for those functions. We do not sell personal information. Internal Telegram order notices are limited to operational details and exclude sensitive application answers.
Retention and security
We retain records only for as long as needed to provide the requested service, keep reliable business records, resolve disputes, and comply with applicable law. We use access controls and secure credentials to protect stored data.
Your choices
You may ask to access, correct, or delete your personal information. Some records may be retained where required by law or needed to complete an active service.
Contact
For privacy questions or requests, email hello@samugacreative.com or contact Samuga Creative at +960 766 6003.